3 tips for agency leaders to reengage their teams

Here is the fact: As business leaders, we are all up against the biggest workplace revolution many of us have seen in our entire careers. And in the agency world, we already deal with higher turnover than many other others.

It’s hardly surprising employee engagement is at a historic low, with only 36% of U.S. employees saying they are actively engaged in their work and workplace. The pandemic pushed people to their limits. Their ability to be nimble, resilient and fearless was tested.

Employees have choices like never before. Do they opt to leave behind hourlong commutes, trade burnout for new opportunities or reimagine what work looks like altogether?

Now, as organizations—and agencies in particular—start to think about what the future of work looks like in 2022 and beyond, they need to rebuild and prioritize engagement approaches that fit the needs of a new workforce.

Here are some things I’m considering and urge my fellow agency leaders to consider as well:

1. Flexibility & paid time off (PTO)

One thing is for certain, employees appreciated the ability to take control over their time. They set new boundaries and embraced the work-from-anywhere approach. The benefits of flexibility should not go away, even if they evolve.