4 customer service lessons from Steve Jobs

Are you a fan of Apple? If so, you’re undoubtedly familiar with the man behind the pomaceous fruit. What’s “pomaceous”? You ask. “Pome” means a fruit of a flowering plant; pomaceous refers to pomes. Consider that your lesson for today. Still hungry for more — or merely looking to keep the doctor away? Here are four lessons about customer service you can learn from the e-mail outbox of Apple CEO Steve