After train derailment, Chicago Transit Authority sticks to the facts

A train went off the tracks at Chicago’s O’Hare Airport, injuring more than 30 people. On social media and in the press, the agency was hesitant to offer much explanation.

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Another angle: @cta Blue Line derailment @ the O’Hare station. The train hopped the platform & ran up the escalator.

— Courtney Gousman (@cgousman) March 24, 2014

CTA’s Twitter account reported the derailment almost immediately.

Blue Line trains are not stopping at O’Hare due to a derailement.

— cta (@cta) March 24, 2014

The account periodically tweeted about the derailment throughout the morning, but it was all immediate information for riders rather than an explanation of the derailment.

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