An ongoing Justice Department investigation seeks to learn whether several U.S. airlines colluded to keep prices high and availability low. One of those carriers, American, is responding.
In a message to American Airlines employees, CEO Doug Parker writes, “On behalf of your entire leadership team, let me be crystal clear: there has been no illegal behavior on the part of American Airlines. We will comply fully with the demands of the [Civil Investigative Demand] and this fact will be proven.” [Download the Marketer’s Guide to Digital Giveaways, Promotions, and Rewards]
The Dallas Morning News was the first to report on the internal memo.
In the lengthy message, Parker says his team doesn’t understand why the DOJ is investigating his and other airlines: