American Airlines explains the end of bereavement fares

The airline says the practice of offering discounted fares to people flying to a family member’s funeral is outdated, but quite a few Facebook users called the company heartless.

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That may not seem like much, but people seem to care about the gesture. Taking something away from people who are grieving simply looks bad, and it leads to comments such as this:

Don’t have enough money for a plane ticket? American Airlines thinks your relative should have thought about that before they died.

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