Chicago Transit Authority’s Twitter Q-and-A goes off the rails

To answer questions about its much-maligned Ventra payment system, the CTA started the #AskVentra hashtag. It got about 100 serious questions and many, many others that were not so nice.

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Don’t forget to join us today from 2:30 – 3:30 p.m. as we answer your #Ventra transition questions. Use #AskVentra

— Ventra Chicago (@VentraChicago) May 7, 2014

Before the Q-and-A even officially started, the joke tweets—some with a lot of anger behind them—started rolling in.

#AskVentra whst is the air speed velocity of a swallow? Follow up: is it faster than the time between taps in your system?

— adrienne (@solarpowerspork) May 7, 2014

.@VentraChicago: What kind of mammal came up with your plan: meerkat, poop-flinging monkey, or drunk toddler? #AskVentra

— Marcus Gilmer (@marcusgilmer) May 7, 2014

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