Culture of caring: How to show employees they are seen and valued

It isn’t enough to say the right things. You must follow through with authentic action.

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You’ve doubtlessly had to face the consequences of “The Big Quit,” that mass exodus of employees across all industries. You had to learn to handle it in your own department — or maybe you’ve joined it yourself.

Some of those losses couldn’t be helped. People moved or realized their priorities in life had changed. But a little kindness might help keep a few people around longer.

In a recent Ragan webinar, “The Communicator’s Role in Finding, Retaining and Upskilling Talent,” three HR and communications professionals discussed how savvy businesses need to think about hiring and retaining employees. It isn’t enough to ask someone to perform as a cog in a machine in return for a paycheck. Now it’s a matter of helping employees see that they are valued as whole people, with unique lives, challenges and strengths.

Communicators have a uniquely important role in fostering this culture of kindness through our messaging, and more importantly, through our actions.

Give employees a voice

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