A YouTube video from Afghan war veterans, who were upset about the airline’s current policy, inspired the change.
This week, Delta might be facing another YouTube problem.
A British passenger, flying from London to Minneapolis, said the airline issued him a boarding pass to Boston in error. Later, he was given the correct ticket, but his luggage landed in Boston. Four days later he received his bag, but the bag had been opened, his after shave allegedly stolen, and the contents urinated upon.
The passenger recorded this video explaining the situation:
The video has fewer than 500 views (so far), but a whopping 670 comments. Some of the comments suggest the passenger share his story with Fox News, CNN, and The Consumerist blog.