Delta responds to racism accusation

The airline said its commitment to diversity, inclusion and respect of all of [its] customers worldwide is rooted deeply in [its] company’s values and culture.

Ragan Insider Premium Content
Ragan Insider Content

Dr. Tamika Cross posted the following on her Facebook page earlier this month after her experience on a Delta flight from Detroit to Minneapolis:

When a man lost consciousness on the flight, the crew asked whether there were any doctors on board. When Cross, a licensed obstetrician and gynecologist, raised her hand and offered help, she alleges that the crew member didn’t believe her.

“Oh no, sweetie, put (your) hand down,” Cross says the flight attendant replied. “We are looking for actual physicians or nurses or some type of medical personnel. We don’t have time to talk to you.”

Cross called it “blatant discrimination,” as there was no other apparent reason why the flight attendant wouldn’t believe her. The flight attendant eventually asked to see credentials, but it was too late—another passenger who was a doctor helped the unconscious passenger. Cross was consulted on how to manage the afflicted passenger’s low blood pressure.

Delta offered its account of the events that took place and an explanation.

To read the full story, log in.
Become a Ragan Insider member to read this article and all other archived content.
Sign up today

Already a member? Log in here.
Learn more about Ragan Insider.