Ex-technician: St. Louis-area Jiffy Lube franchise didn’t perform services

The parent company says it’s investigating consumers’ allegations that services, paid for in cash, were never done. A former employee confirms the claims, adding that managers were complicit.

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We do not condone any action or behavior that violates the trust of our guests. Once we become aware of a violation of our policies and procedures, we promptly open an investigation, as we’ve done in this case, and take appropriate action.

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