Media Relations How Facebook broke communications’ golden rule Apologies aside, did Facebook’s ’emotional contagion’ study simply damage its relationship with users beyond repair? By Alastair TurnerJuly 15, 2014 SHARE Ragan Insider Premium Content To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.