Media Relations How to field tough questions without getting defensive The first thing to do is change your perception of the question. Don’t take it as an attack; welcome it as an opportunity to correct a misunderstanding. By Brad PhillipsMay 9, 2014 SHARE Ragan Insider Premium Content To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.