It’s been a bad summer for TV providers.
First, there was the viral video of the cringe-worthy Comcast customer service call. Now, DirecTV is facing backlash over a photo that made it to the top spot on Reddit.
A user posted a photo under the caption, “All my step dad wanted to do was cancel DirecTV, he is still waiting on hold.”
The photo itself shows a phone that’s been on an active call for two hours and 15 minutes.
True or not, the brand started to hear it last night on Twitter:
— Steven Machado (@unklesam222) July 24, 2014