Instagram vows to eliminate racial bias, Shake Shack responds to police officer poisonings, and airlines crack down on face mask policies

Also: Verizon Media outlines three parts of embracing diversity and inclusion, Target observes ‘Juneteenth,’ why SEO can help your brand’s visibility and traffic, and more.

Hello, communicators:

Verizon Media’s head of global diversity and inclusion, Ramcess Jean-Louis, says that the company’s approach to becoming “the No. 1 employer of choice for African American’s” has three parts: empathy, advocacy and action.

Listening, learning, and acknowledging must lead to meaningful action—inside and out. We're committed to moving the world forward to create a more equitable future. But there’s still work to do. Our Global Head of D&I, VMG @Ramcess_ shares how we can be better corporate citizens.

— Verizon (@Verizon) June 16, 2020

He also reminds communicators that donations are “just a start.” Ensure that your diversity and inclusion strategies include actionable items and goals and aim to educate employees, leaders and other stakeholders.

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