JetBlue addresses rude passengers with flight etiquette videos
The airline company’s new marketing campaign taps into travelers’ collective misery over bad airplane behavior.

Anyone who has flown a major airline in the last couple years knows that it’s basically on par with traveling on a city bus: cramped, gross, unfriendly and uncomfortable.
Part of what makes air travel so unbearable is the glaring lack of etiquette among passengers. That’s where JetBlue wants to change things.
A series of short vignette videos address hot-button flight etiquette issues such as the stranger who falls asleep on you and the ordeal of going to the bathroom when you’re sitting in a window seat.
That moment during a flight when things can get plane awkward. How do you handle it? #FlightEtiquette https://t.co/eJ804KtgSL
— JetBlue Airways (@JetBlue) January 2, 2015
You’ve been in their shoes (seat) before. How do you handle it? #FlightEtiquette https://t.co/H1sd2F776x
— JetBlue Airways (@JetBlue) January 7, 2015
Become a Ragan Insider member to read this article and all other archived content.
Sign up today
Already a member? Log in here.
Learn more about Ragan Insider.
