Major newspaper commits embarrassing faux pas

The Toronto Star reported that a legendary local restaurant was out of business. It wasn’t. And that’s when the mishaps really began.

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That’s the address of the Toronto Star, Canada’s largest circulation daily paper.

On Saturday, Aug. 18th, the Star committed a big faux pas when it declared a legendary local restaurant, House of Chan, out of business. Problem was the steakhouse remains open. The owners of this small independent business were flooded with calls, and they contacted the Star for correction.

Due to a variety of newsroom communication breakdowns, the correction didn’t run until Wednesday. And despite the public editor’s plans to run it with a clear headline to draw attention to the issue, the Star buried the correction beneath another and did not run the headline.

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