Marketing Must-watch video: Best customer complaint of the week An Austin theater tossed a woman for using her cell phone during a movie. The woman called to complain, so the theater made a YouTube video out of it. Hilarious. (It’s probably not safe for work.) By Alan PearcyJune 8, 2011 SHARE We’re glad the folks at Alamo Drafthouse offered her two tickets back to the gun show because they just blasted her in a new viral video. And she only as herself to thank. “You’re welcome!” To read the full story, log in. Become a Ragan Insider member to read this article and all other archived content. Sign up today Already a member? Log in here. Learn more about Ragan Insider.