Melanie Jackson

Melanie Jackson

Director of Employee Experience & Culture, Customer Experience and Success - Microsoft

Microsoft is a member of Ragan’s Communications Leadership Council.

Melanie Jackson has the privilege of leading Employee Experience & Culture for the second largest organization at Microsoft. With a scope of global team responsibilities that focuses on Diversity & Inclusion, Manager Excellence, Employee career development and wellbeing, Awards & Recognition and AI learning experiences she seeks the creation of an environment where the employees serving customers can thrive in their work. Leveraging employee sentiment at scale to partner with leaders as they create action plans that improve employee experience is a core accountability for Melanie and her team.