The 5 most-useful social media tools this week

Facebook analytics on steroids, free music for your customers and employees, the most-addictive social media platform (so far), a thermometer for your customers, and more.

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1. Bring live chat to your website with As the demo video at will tell you, an e-commerce site without a live chat function is like a physical store without staff behind the counters. SnapEngage serves up a solution thanks to its live chat software, which integrates into your site, allowing for instant interaction with visitors. Check out the features page for more information.

2. Facebook analytics on steroids now available thanks to If you’re responsible for managing a Facebook page you’ll know the insights dashboard isn’t exactly the most robust thing on the planet. solves this problem by bringing you all the Facebook engagement analytics you could imagine. Check out the demo video for more.

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