To help repair its image, GM launches online suggestion box this week with its CEO
General Motors is launching an online suggestion this week called “Tell Fritz,” in which consumers can lodge questions and complaints with the auto maker and then receive a response from CEO Fritz Henderson. “The initiative, part of a wider assault the auto maker is waging to repair its tattered image, is designed to enable the 50-year-old executive to further distance himself from what has become known as the Old GM, or the auto maker that existed before Mr. Henderson steered the compa…
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