Twitter cracks down on trolls

The social media platform admitted its response to online abuse has been lackluster, but it seeks to change that with new features for reporting harassment.

Ragan Insider Premium Content
Ragan Insider Content

An internal memo last month from the company’s CEO Dick Costolo admitted, “We suck at dealing with abuse and trolls on the platform and we’ve sucked at it for years. It’s no secret and the rest of the world talks about it every day.”

Now, the service is jumping to action with some product updates “aimed at improving the safety of our users,” according to a blog post from Tina Bhatnagar, Twitter’s VP of user services.

From the company’s blog post:

To read the full story, log in.
Become a Ragan Insider member to read this article and all other archived content.
Sign up today

Already a member? Log in here.
Learn more about Ragan Insider.