Gen AI in Communications: The Promise, Pitfalls and Proof Points

Executive Summary

The potential for AI to improve efficiency, personalization and reach is significant, but so are the risks of error, misinformation and loss of human authenticity.

Ragan’s Communications Leadership Council interviewed its members from JM Family, Nissan, Amazon and Yelp to explore how they’re addressing the challenge.

This report delivers practical examples of how gen AI is being embedded into their communications workflows.

ABOUT THE COUNCIL

Ragan's Communications Leadership Council is an exclusive membership organization for senior-level communicators offering benefits to both senior leaders and their teams, including premier networking, extensive industry training and reports.

Only members have access to the full report, featuring an analysis of communications strategies at four leading companies and detailed insights from communications executives.

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    Members of Ragan's Communications Leadership Council have access to the full report, featuring an analysis of communications strategies at four leading companies and detailed insights from comms executives.

    The Council is an exclusive network of senior-level communicators from 220+ global companies including Microsoft, Progressive, Citi, Nissan, Merck, DHL, 3M, The Home Depot and Walmart.

    Apply now for full access, premier networking, and industry-leading training.