Yelp employee’s angry open letter to CEO starts online firestorm

A customer service agent was fired after targeting a post—on Medium—at the company’s head complaining of her wages. The actions have sparked a huge backlash.

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On Saturday, a former Yelp/Eat24 employee who goes by the pen name “Talia Jane” published a letter to the company’s chief executive, Jeremy Stoppelman, via Medium.

An Open Letter To My CEO:

— Lady Murderface (@itsa_talia) February 19, 2016

The letter soon went viral because of Jane’s depiction of Eat24’s customer service employees’ inability to make ends meet given San Francisco’s high cost of living. The post includes scathing entries like this:

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