Your 9-point checklist before jumping into social media

Whether you’re a seasoned social media pro or a novice, you’ll want to look at Lisa Barones’ tips for social media success. Some of us have jumped right into the arena and are now revisiting her checklist items. Others who are just starting can use Barones’ tips to help avoid mistakes. There are lots of valid points here including the need for a playbook, committing to responses, and fixing your issues. — Susan Young

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