In defense of crisis communications amid the Lively/Baldoni mess
It’s time to be clear about what is and what isn’t crisis communications.
It’s time to be clear about what is and what isn’t crisis communications.
Handling the aftermath of a life-or-death crisis is harrowing. Here’s what you can learn from Boeing.
Here are the consequences of brand neglect.
This tragedy has underscored an urgent need.
During a keynote panel at Ragan’s 2024 Future of Communications Conference, top comms leaders highlighted strategies for cross-functional alignment amid polarization.
How to think about crises—whether they’re yours or that of another organization.
They shouldn’t be dismissed during a crisis.
Social media has made the spread of misinformation more prominent than ever.
And what’s next in this evolving PR discipline.
Year-round communications helped develop ‘source of truth’ as situation unfolded.
Clear, concise internal messaging can prevent the organization from sharing bad info.
Crisis plans must remain flexible in unique situations.
Transparency is key.
Mercedez-Benz’s Christina Frantom offers up her best tips for internal and external comms practices during hot election seasons.
Most think they’re prepared — but haven’t made plans in crucial areas.