Crisis Communications

Ragan Insider | Courtney Blackann

3 trust-building tactics for AI communications

As AI adoption grows, communicators need to explain how it works, why it matters and where humans still fit in.

Allison Carter

The reputational risks you aren’t prepared for, according to communicators

If these items aren’t in your crisis plan, they should be.

Ragan Insider | Courtney Blackann

Why precise language matters in a crisis

The crisis lesson hidden in word choice.

Meghan Tisinger

Summertime poses a threat to your crisis comms plan

Suddenly, decisions that should take minutes take hours. Decisions that should take hours take days. Meanwhile, the crisis continues to evolve and brand reputations continue to erode.

Allison Carter

Inside the PR response to the Reflecting Pool algae controversy

When algae in the Lincoln Memorial Reflecting Pool became a political flashpoint, the PR response focused on science, facts and visible proof.

Ragan Insider | Courtney Blackann

4 steps to build a blueprint before a reputational crisis

A strong crisis blueprint helps PR teams avoid starting from scratch when employee issues, AI concerns, operational failures or leadership missteps become reputation risks.