The next opportunity for communicators to deliver a great employee experience is closing the gap between knowing and doing.
Duolingo’s AI-first rollout shows why communicators belong in the room before an unpopular decision is final.
A practical framework for connecting AI-powered EX investment to real business outcomes before the budget meeting lands on your calendar.
What billions of internal emails reveal about employee engagement.
Systems often appear to work until speed, accuracy and confirmation matter most.
The most important question is no longer, ‘Did employees see the message?’ It’s, ‘Did we make work easier?’
Employee communication gets harder — and higher stakes — the moment a workforce crosses borders.
Internal communicators who think like product managers, not publishers, help employees understand and act, not just stay informed.
The culture gap is the new engagement problem.
It’s not because you’re sending too many emails.
Insights on navigating change, building trust and preserving humanity in an AI-driven workplace.
Why producing more content may be doing less to help employees feel connected.
What can managers do when a strong employee starts missing the mark?
What the first six months of 2026 revealed about the strategies, tools and priorities shaping internal communications now.
How internal comms can keep employees informed before a company divides.
