Survey: Are you meeting your remote workers’ needs?

New data shows that telecommuters crave more training—and collegial connections—though productivity from home offices remains sky high.

Employers still don’t quite know what to make of—nor how to make the most of—remote workers.

According to a recent TalentLMS survey, 66% of U.S. companies now allow employees to telecommute, but a lack of understanding about remote workers’ habits, preferences and motivations could be preventing peak performance. Professional development opportunities (or the lack thereof) constitute just one sticking point where expectations are often misaligned.

Sixty-seven percent of respondents say they want more training. Seventy percent say their companies provide training, but 17% of remote workers convey that they pay for their own courses to gain relevant workplace skills.

Your company might not be able to match Siemens’ yearly investment of more than $500 million in employee professional development, but training and engaging remote workers does merit a slice of the budget pie.

Despite a hugely positive view of telecommuting—including 90% indicating that they “get more work done when working remotely”—20% of respondents did say they’d prefer to get back into an office setting. Remote workers’ loneliness and lack of collegial connectivity are issues employers should keenly monitor. As TalentLMS writes:

Contrary to popular belief, only 28% of our remote workers describe themselves as introverts. Thirty-eight percent identify themselves as ambiverts and 34% as extroverts.

When they feel lonely, 43% use communication apps, 37% visit the office, and only 15% work from a public space.

Is your company doing enough to recognize and engage your remote workers? Read the rest of TalentLMS’s survey to gather more insights into what telecommuters are looking for.

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