The key to organizational resilience is next-level internal comms

Over the past few years, organizations around the world have had to navigate a variety of significant external challenges. First it was the pandemic, then the war in Ukraine and now rising inflation levels, to name just a few, that have employers and employees alike consistently facing a stream of instability and stress which is irreversibly altering the way we live and work. 

In times like these, communicating effectively with all employees is vital not only for keeping people informed, but for ensuring they feel heard and understood. And great communication builds organizational resilience by helping companies understand how change is impacting employees and how to respond accordingly, while supporting employees through adversity, and fostering a motivating environment despite uncertainty. All of this means the role of internal communicators (ICs) has grown in significance while also becoming much more complex. 

Getting it right