Kaplow’s Jee Nah Chang Walker makes time to personally connect with her team

Kaplow’s lifestyle EVP Jee Nah Chang Walker said her greatest challenges have come with having to lead others and ensure their optimal productivity while she tried to facilitate her own — and doing so with two young children in a new city across the country to which she moved not that long ago.

We caught up with Walker to get her take on the current work of a PR pro and how she sets herself and her team up for success every day. Here’s what she had to say for our “Day in the Life” series:

1. What’s your favorite part of your morning routine?

 Walker: Trading time commuting into the office for walking my daughter to school and hearing all about what she’s looking forward to most each day.

 2. Who’s the most important person you talk to every day?

My team. You know who you are! Whether it’s during a standing meeting to review client deliverables or an impromptu call, one of the most important things remote leaders must do is create moments to connect personally and professionally with their teams.

Zoom meetings aren’t great for small talk unless it’s while you wait for everyone to join, so I make a point to call team members in lieu of short emails, which enables me to fit in personal conversations about their day, their families, and their friends.