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Duolingo’s redesign has some of its users up in arms. Over the past few weeks, the language learning app has switched up its user interface and experience, sparking criticism. Duolingo’s CEO, Luis von Ahn, doesn’t plan to undo any of the changes, however. In a video interview with NBC News, Ahn said the company anticipated backlash, as they experienced similar pushback over past changes. “I think it’s important to listen to your feedback,” he said. “But I think it is important to realize that people are change averse.”

Hey @duolingo! Everyone hates the new path layout. Revert back to the old layout or at least give us the option to change it ourselves. Totally unintuitive and feels more like an obstruction to learning than an incentive. #duolingoupdate