Edward Moed
Critical crisis lessons from the recent NBA and MLB scandals
A tale of two scandals — and two crisis responses.
Crisis Communications
Justin Joffe
Brown University explains end to Gaza campus encampment with empathy
A look at why Brown President Christina H. Paxson’s statement worked.
Sean Devlin
Communications lessons from the Nike layoffs
The employee response to Nike’s exec comms around its layoffs offer reminders about how comms influences the mixternal brand.
PR Daily Staff
How Alaska Airlines’ social media lead stays ready for crisis situations
Maddie Richter discusses the airline’s emergency response drills, her work-life balance and more.
Ryan J. Taylor
4 ways business leaders can prepare for presidential criticism
Small comments can have massive impacts.
Allison Carter
Princess Catherine reveals cancer treatment after weeks of PR unrest
We now have a better understanding of why the princess has disappeared from public view.
Allison Carter
The PR team who helped bring Brittney Griner home on how they kept her in the headlines
It was a delicate balance involving great sensitivity and persistence.
Gabriel De La Rosa Cols
After the Princess Catherine photo disaster, have this conversation with your clients
It’s time to come clean about photos.
Allison Carter
Kellogg’s, Wendy’s CEO blunders show perils of this economic moment
The food industry is on thin ice with consumers.
Ragan Insider Allison Carter
5 tips for handling media relations during a crisis
It feels scary, but the media can be an ally.
Sean Devlin
What you can learn from Wayfair’s layoff communications
Wayfair cut jobs shortly after the CEO told employees to work harder. Here’s what stuck out.
Allison Carter
Top stories of 2023: Statements and social media posts from global companies on Israel
From silence to full-throated support of Israel and everything in between.
Allison Carter
Top stories of 2023: Crisis communications lessons from Harvard’s response to attack in Israel
And a look at one college that met the moment.
Allison Carter
By the numbers: What worries PR leaders most about the year ahead
Unfortunately, there’s a lot.
Chris Harihar
Lessons from OpenAI’s botched Friday news dump
Friday news dumps can work. Here’s why this one didn’t.
