AT&T CEO John Stankey’s refund letter was a masterclass in corporate crisis. Here’s why.
Any letter that promptly gives a refund to thousands of customers is a good letter, but some letters are better than others.
Any letter that promptly gives a refund to thousands of customers is a good letter, but some letters are better than others.
Heather Kernahan shares the standout moment in her career.
Sidney Alvarez of Burrell College of Osteopathic Medicine shares insights on video storytelling, successful partnerships, and owning the narrative.
We all want to see ourselves in a story.
Get thought leadership wins by getting specific.
Uncover the myths surrounding modern work culture and the pivotal role of the Voice of Employee in driving actionable insights for organizational growth.
Congratulations to these deserving finalists!
Sumit Khatter shares leadership advice on knowing, showing and going the way.
Reach more people and ensure inclusivity with these tips from Alexa Heinrich.
Congratulations to these impressive comms pros!
Plus: A retired police officer is using TikTok to help flood victims
Runner Allyson Felix called out Nike in 2019 for the company’s lack of maternity protections for sponsored athletes. But what about smaller influencers?
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Here’s a look at all the free events and signature programming about this period of transformation for the communications industry.
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