Ragan Insider   |  Ted Kitterman

Diversity officers aren’t always so diverse

According to research from Weber Shandwick and others, the position of chief diversity officer is more likely to be filled by a white male than by a member of an underrepresented demographic.

Ragan Insider   |  Maureen Brennan

How CSR plus PR adds up to a brand reputation boost

Consumers and employees alike prefer organizations whose missions reflect their own values. Here’s how well-publicized benevolence can engender loyalty internally and externally.

Ragan Insider   |  Robby Brumberg

How the CIA hit its storytelling stride on Twitter

The spy agency’s former social media director shares insights on tailoring fascinating content for a diverse audience of ‘skimmers,’ ‘swimmers’ and ‘divers.’

Ragan Insider   |  Ted Kitterman

How to manage your COVID-19 response

The rapidity of digital news and the unique effects of novel coronavirus have upended the business world. Top leaders share best practices for communicating through the ups and downs.

Ragan Insider   |  Jaqueline Kolek

How to use humor in solving tough business problems

Beyond helping you lighten up so you don’t burn out, laughter stimulates creative brain waves. Why did the chicken cross the road? To get to the other temporal lobe and the ‘ah-ha’ moment.