Ragan Insider Kevin Allen
Roger Ebert on movie publicists, social media
The Pulitzer Prize-winning film critic died on Thursday. Here’s a PR Daily interview with Ebert from last year.
Crisis Communications
Ragan Insider Gil Rudawsky
Apple is really good at apologizing—in China
The tech giant’s mea culpa to China hit the mark, but it may have set a dangerous precedent for other companies operating abroad.
Ragan Insider Michael Sebastian
The State Department commits (another) social media blunder
A tweet from the U.S. Embassy in Cairo provoked a heated rebuke from the Egyptian president. State Department officials chalked up the gaffe to mismanagement.
Ragan Insider Michael Sebastian
Carnival PR responds to another crisis after Triumph breaks loose
The infamous ship, which created a wave of negative press for Carnival Cruise Line, broke loose from its dock on Wednesday. One dockworker is missing.
Ragan Insider Mickey G. Nall
PRSA chair: Rutgers PR crisis stems from months of woeful inaction
The head of the Public Relation Society of America offers a path to redemption for Rutgers University, which fired its head coach this week because of his violent behavior.
Ragan Insider Kevin Allen
Rutgers fires basketball coach amid PR firestorm
Mike Rice got the boot less than 24 hours after an ESPN story showed video of the coach shoving and tossing balls at his players, and calling them gay slurs. UPDATE: He apologized to ABC News.
Ragan Insider Brad Phillips
The worst media disaster in March
Unfortunately, this isn’t a belated April Fools’ joke.
Ragan Insider Elissa Freeman
Should you respond or clam up? Here’s a primer for businesses
Public relations professionals offer their advice on when to respond to a reporter or social media troll, and when to stay quiet.
Ragan Insider Kevin Allen
Apple apologizes to China for ‘lack of communications’
The company has suffered through a PR crisis in China for weeks.
Ragan Insider PR Daily Staff
The 5 most-popular stories on PR Daily this week
Questions to ask a job interviewer, under-the-radar Facebook changes, corporate typos, and more.
Ragan Insider Shel Holtz
Retail fail? Store charges browsers $5 to prevent ‘showrooming’
So customers won’t shop in its store and then buy online, one specialty store is taking extreme measures. The author says it’s a mistake.
Ragan Insider Andrew Hennigan
Ford’s ad debacle offers important lessons for brands
Do you know what your advertising agency is up to?
Ragan Insider Michael Sebastian
David Petraeus begins to rehabilitate his image
The retired general and former CIA director who resigned over an extra-marital affair last year apologized publicly for the first time on Tuesday night.
Ragan Insider Michael Sebastian
Full steam ahead for the Tiger Woods comeback tour
Nearly four years after a high-profile cheating scandal, the golfer is No. 1 in his sport—and climbing his way back into public favor.
Ragan Insider Elissa Freeman
Lululemon practiced textbook crisis PR during yoga pants frenzy
The author says the clothier’s crisis communications was sharp as it managed the fallout from a black yoga pants recall that became the talk of the media last week.
