Ragan Insider Kevin Allen
Buick, Hyundai dealers in China sorry for appalling ‘newsjack’
Dealerships used an image of an abducted and murdered child to show off their safety features.
Crisis Communications
Ragan Insider PR Daily Staff
The 5 most-popular stories on PR Daily this week
From advice for PR newbies to Taylor Swift’s PR worries, here are the story that grabbed the most attention on PR Daily this week.
Ragan Insider Kevin Allen
United Airlines scrambles to contain PR crisis
A travel blogger tossed from a United flight didn’t fry the airline too badly. Is that a first?
Ragan Insider Michael Sebastian
Taylor Swift needs to rethink her PR strategy
A Vanity Fair interview with the pop star is a disaster for her image as America’s Sweetheart. PR professionals explain the way forward for Swift.
Ragan Insider Kevin Allen
Likeable Lebron: How King James rehabbed his reputation
Following one of the greatest PR blunders in sports history, NBA star LeBron James has rebuilt his image thanks, in part, to social media.
Ragan Insider Brad Phillips
The worst media disaster in February
The perpetrator of last month’s biggest flop literally strayed from his message. This is rough.
Ragan Insider PR Daily Staff
The 5 most-popular stories on PR Daily this week
Hating on Hathaway, real-time marketing the Oscars, thinking like a PR pro, and more.
Ragan Insider Ragan Staff
Groupon’s greatest PR gaffes, blunders, and missteps
The young company fired founder and CEO Andrew Mason on Thursday after disastrous quarterly earnings. PR Daily explores some of Groupon’s famous PR crises—large and small.
Ragan Insider Michael Sebastian
The PR ramifications of the Woodward-White House dustup
Bob Woodward said a White House aide threatened him an email. Some have said he’s overreacting. Either way, there are lessons for communicators.
Ragan Insider Kevin Allen
What is a brand’s recovery time after a social media disaster?
A social media monitoring firm explores social media firestorms that engulfed three major brands and how long it them to recover their positive sentiment online.
Ragan Insider Michael Sebastian
Did The Onion tarnish its brand with C-word tweet?
Likely not, say experts. But it put the satirical news outlet in a Catch-22 unusual to most PR crises.
Ragan Insider Gil Rudawsky
‘Water down’ beer? Anheuser-Busch responds to lawsuit
A made-for-media class action accuses the beer maker of ‘watering down’ its product. Headline writers rejoice; the brewer says it’s groundless.
Ragan Insider Michael Sebastian
The Onion apologizes for crude tweet about 9-year-old actress
The satirical news outlet said it was deeply sorry for calling Quvenzhané Wallis the C-word on Twitter and promised to discipline the people responsible for the tweet.
Ragan Insider Sara Hawkins
4 laws every PR professional should know for a crisis
You don’t need a legal degree, just some basic understanding of the legalities surrounding public relations firestorms.
Ragan Insider Kevin Allen
Social media lessons from Oscars’ real-time marketing
A number of brands flooded Twitter with messages related to the Academy Awards last night—some of those tweets rubbed consumers the wrong way.
