Snapchat and Twitter prepare for Election Day, Kazakhstan takes after ‘Borat’, and Macy’s Santa goes virtual

Also: McDonald’s social media manager gets real, Yandy drops controversial Halloween costumes, 28% of consumers will buy less holiday gifts, and more.

Hello, communicators:       

Kazakhstan is leaning into Sacha Baron Cohen’s satire with a series of ads using the comedian’s catchphrase from “Borat”: “Very Nice!”

So far, embracing the snark has been more successful than the country’s previous tack of banning everything from the comedian.

Here are today’s top stories:

Snapchat and Twitter prepare for Election Day

 Snapchat is bringing back its iconic dancing hot dog filter in time for the 2020 United States presidential elections—and this time, the augmented reality filter will show users where they can find their nearest polling station.

The effort is part of a campaign to encourage voting, which includes several tools as well as storytelling efforts:

The Verge reported:

In September, Snapchat rolled out a host of voting tools for users, including a feature allowing people to register to vote directly in the popular messaging app. Snapchat says it has helped more than 1.24 million users with voter registration, compared to 2.5 million for Facebook. But because of its popularity with Gen-Z and millennial voters, Snap says it has reaches more 13-24-year-olds than Facebook, Instagram, and Messenger combined. Of the 100 million US Snapchat users, 80 percent are of voting age, the company said.

Twitter has also ramped up the misinformation warnings on its platform regarding voting by mail. This message shows up in users’ newsfeeds:

Image courtesy of Twitter.

From there, Twitter users can click on the event, which carries an overview, several key facts to know and a plethora of tweets by verified news outlets such as MarketWatch and The New York Times sharing information about voting by mail.

Image courtesy of Twitter.


Why it’s important: This is a historic election, and even organizations that in the past refrained from talking about political or social issues now find it nearly impossible to stay silent. Consumers are looking to brands to make the change and encourage action. Consider how you can be involved, both now and in the future.


For the first time in almost 160 years, Macy’s announced that its Santa Claus is staying home, instead of holiday visits in its stores. The now virtual experience, called “Macy’s Santaland at Home,” will kick off on Nov. 27 and remain “an immersive and whimsical digital-only engagement” through Dec. 24. 

Susan Tercero, vice president of branded entertainment for Macy’s, said in a press release:

At Macy’s, the safety of our customers and colleagues is paramount. To replicate the magical experience of visiting Macy’s Santaland for children and their families, we will shift to a virtual engagement this year. For many, visiting Santa at Macy’s has become a long-standing highlight of the holiday season. Macy’s is delighted to have found a way to ensure even more families can enjoy this treasured experience safely during this festive time of the year.

The experience includes virtual holiday tours, Christmas stories, a “special greeting from Santaland elves,” interactive games and a video from Santa Claus. Visitors will be able to “snap a selfie” with Kris Kringle as well. You can check out the effort at

Though in-store Santa visits are canceled, Macy’s is still partnering with the Make-A-Wish Foundation to donate $1 to the nonprofit up to $1 million for every letter sent to Santa. This year, you can send it online or drop it off in a Macy’s store.


A new Gallup poll revealed that 28% of U.S. consumers said they’ll spend less on holiday gifts than they did in 2019. Only 12% said they expect to spend more money:

Image courtesy of Gallup.

Along with transitioning your campaigns and content to a digital-first audience, double down on your engagement efforts, so you can remain a strong brand presence in consumers’ minds—even if they’re purchasing from your organization.


Looking for more insight on how to address the current global crisis and lead your organization into a strong recovery?


Join Ragan’s Crisis Leadership Network to network and brainstorm with peers, get the latest intelligence and research and start to strategize for the future of your organization.

Learn more about this exclusive membership here.


After several years of retailer Yandy removing Halloween costumes following backlash (such as its 2018 “Handmaid’s Tale” inspired outfit), the company said its retiring offensive and culturally appropriative costumes.

Instead, its 2020 pop-culture offerings include a mail-in ballot, sexy hand sanitizer, “tiger queen,” “Miss Equality,” a banned app (with TikTok’s logo crossed out), and a “postal babe”:

Vogue reported:

“This year, we went through items that we thought could be offensive and removed them, or we didn’t go forward with purchasing them,” says Pilar Quintana-Williams, Yandy’s VP of merchandising. “Some things that could be offensive to one person isn’t to another, but if we even had to have that conversation, it was gone.” This summer’s Black Lives Matter protests played a big role in reshaping the Halloween assortment. “There was this heightened awareness that really raised the stakes,” says Alicia Thompson, Yandy’s director of brand marketing.

Yandy also has renamed some of its products to be more inclusive and welcoming, showing that even brands that formerly used controversy as a marketing tool can embrace DE&I initiatives.


More than half (57%) of social media managers say they plan to leave their current position within two years, according to a new survey from the Institute for Public Relations, Ragan Communications and the University of Florida. Though these managers are ambitious, the career path to social media leadership roles remains unclear.


The report sheds light on social media pros’ career trajectory as well as the challenging lack of resources and employee burnout that’s on the rise. Check out the findings here.

To learn more about how to prepare for the future of social media and more, join us at Ragan’s Future of Communications Conference, Nov. 10-11.  You’ll learn from PR, social media, marketing and internal communications experts about the top trends and what’s on the horizon for the industry.


McDonald’s social media manager recently grabbed online buzz after sharing a humorous peek into running an online community for a brand:

As the tweet’s engagement went viral, brand managers for Adobe, Uber Eats, Instagram, Pizza Hut, Facebook, IBM and more shared empathy with the sentiment:




The back-and-forth was amusing for many social media users, and highlights the growing trend of brands being more authentic with their conversations. Though McDonald’s didn’t get as snarky as Wendy’s famous tweets or as philosophical as Steak-uum’s social media manager, the move is a testament to being real with your fans online.


We asked for your favorite inspirational quote:

Communications pros Mariahh and Ahmanielle highlight the necessity for simplicity when crafting messages and strategies:

Kate Ryan, PR coordinator for Blast Media, gets her motivation from “Schitt’s Creek”:

PR pro Brad Domitrovich reminds us that PR is all about relationships:

Is there a question you’d like us to ask in an upcoming poll? Let us know!


Many PR and marketing strategies have shifted to a digital-first focus, but what about your day-to-day processes such as note taking and to-do lists, communicators? Are you more digital or analog?

Share below and under the hashtag #DailyScoop, and we’ll share the top replies in tomorrow’s roundup.


Editor’s note: Ragan Communications may earn a commission through our affiliate partnerships when purchasing items in our content.



2 Responses to “Snapchat and Twitter prepare for Election Day, Kazakhstan takes after ‘Borat’, and Macy’s Santa goes virtual”

    Katelyn Lambert, Writer/Editor for Platform Magazine says:

    I enjoyed reading about how social media platforms are using their voice to encourage users to vote. Snapchat with its young demographic is reaching first-time voters. This is really important since most young voters probably need help on how to register or where to find their polling station. Snapchat and Twitter both have made it super easy to find out this information on its apps. I think it is really smart how Snapchat made this information into filters and stickers where users could post and share with others to help them with their voting plan. It was overall a very smart move.

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