Twitter and Facebook suspend Trump, top execs respond to US Capitol riots, and Family Video to permanently close
Also: Facebook rolls out new business page features and design, communicators urge PR and marketing pros to pause content during crisis, how PR agencies are shifting service offerings, and more.
Hello, communicators:
People and organizations around the world are reeling after pro-Trump protestors stormed the United States Capitol building on Wednesday in an attempt to block Congress from confirming the appointment of President-elect Joseph Biden. Four people died in the siege.
Biden was eventually appointed after delays and evacuations, and lawmakers’ offices were looted and vandalized. As the riots dominate both headlines and social media conversation, several communicators are urging other PR, marketing and social media pros to pause their campaigns.
Here are a few reminders from Josh Stein, social marketing manager for Microsoft’s Xbox, and Michelle Garrett, owner of Garrett Public Relations:
Social media managers: Shut down and check your scheduled and organic posts. Nobody needs company memes or marketing materials in their face right now.
— Stein (@steinekin) January 6, 2021
In case you don't get it, #PR people – this is NOT the time for newsjacking.
Just cool it.
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