Crisis CommunicationsTom Corfman
Crisis comms lessons from the Northwestern football scandal
In its handling of an independent investigation, the university confronted common, but crucial, crisis questions.
Search Results (lessons in leadership)
Ragan Insider Allison Carter
Lessons from Ragan’s Communications Benchmark Report: turnover, upskilling and retention
The “Great Resignation” isn’t over.
CAREER LADDERJustin Joffe and Allison Carter
Career lessons from Ragan Women in Communications Hall of Fame inductees
Advice for young communicators — especially young women.
Crisis CommunicationsNadine General
5 crisis comms lessons from the Buffalo Bills response to Damar Hamlin
Put people before profit. No matter what.
StorytellingAllison Carter
Philosophy of empathy: Lessons from NBCUniversal’s Joe Benarroch at Ragan’s Future Comms Conference
Build your stories as rallying points, internally and externally.
CAREER LADDERPam Edwards and Wynne Strugatch
5 tips for PR pros moving into leadership positions
Constellation CCO Judy Rader shares the most important lessons from her career.
PR IndustryJustin Joffe
Abraham Lincoln’s humor, empathy offer comms lessons for divisive times
CNN anchor John Avlon spoke to Ragan CEO Diane Schwartz about how Abraham Lincoln used storytelling and humor to persuade divided audiences.
Crisis CommunicationsTed Kitterman
3 crisis communications lessons from the Academy’s Oscars slap response
A crisis comms expert takes a look at how messaging was handled and mishandled after Will Smith disrupted the Oscars telecast.
Lessons in LeadershipRick White
What I learned about leadership from my time in the Air Force
A former VP and comms leader shares how military service helped him discover the qualities that great leaders must possess.
Lessons in LeadershipColleen Dolan
5 leadership tips from The Plank Center’s 2021 ‘Milestones in Mentoring’ honorees
Consider these suggestions to mentor future leaders in your organization and in the wider PR industry.
Daily ScoopJustin Joffe
Credit Suisse chairman resigns after flouting COVID restrictions, pregnant women in PR report rising workplace hostility, and PBR’s errant tweeter offers lessons
Also: Uber’s CEO apologizes to dogs, Netflix raises subscription prices, and more.
Media RelationsWendy Serafin
6 PR Lessons from the de-SPAC process
The senior vice president of communications at OppFi shares takeaways from her work on taking a brand public.
The Consultant is InRebecca Shaffer
8 lessons communicators learned in 2021
The communications industry has fundamentally changed . . . for the better.
COUNTDOWNBeki Winchel
3 communications lessons from viral ‘Gorilla Glue’ videos
A TikTok user recently captured headlines and dominated social media conversation for an unfortunate incident with the adhesive product. Here’s what PR pros should glean from it.
Lessons in LeadershipAlicia R. Thompson
3 essential elements of leadership for the ‘next normal’
A vice president of communications for Randstad USA makes the case for what lessons leaders should take from a turbulent 2020.
